Using the oDesk Job Message Board to win jobs without alienating the buyer

As a buyer on oDesk, one of the features I see abused most often is the “Job Message Board.” oDesk provides the Job Message Board alongside each job description, and it’s a handy tool, but misuse of it causes many providers to be rejected.

Some of the providers are spammers, so it’s no surprise they don’t make the cut (I’ve received the exact same message of the Job Message Boards for three separate–and completely different–job I’ve posted). But many providers are what I think of as “inadvertent offenders”–freelancers who aren’t experienced enough with oDesk to know that they’re messing up.

For the second group, here is a quick overview of the Job Message Board. I think it will be most helpful to start with what not to do. :)

What the Job Message Board is not for

The Job Message Board is not the place to apply for the job. If you want to apply for the job you’re looking at, use the nice yellow “Apply” button found at the top and bottom of the page. I can’t tell you how many freelancers never get a shot with me because they don’t apply in the right place.

Why does it matter? Because oDesk allows buyers to see a convenient list of candidates for a given job, and provides the option to interview, hire, or reject each of them. There’s also a private rating system so buyers can keep track of their impressions of each provider.

If you don’t apply using the “Apply” button, you won’t be on the list of candidates. The buyer is likely to overlook you entirely, and if she does notice you, she may forget to come back to you.

Beyond that, the buyer then has to go out of her way to hunt down your profile (not always an easy task) and invite you to interview. Those are extra steps that you’re making the buyer do because you didn’t read the instructions. Given the choice between you and an equally talented candidate who applied the right way, who do you think she’ll choose?

What the Job Message Board is for

Even though 90% of the messages I see on the Job Message Board are inappropriate applications, it’s there for a good reason. When you’re about to post a message, oDesk tells you:

Post a brief message to clarify the buyer’s requirements.
Your message will be public displayed on the Job Message Board.
YOU SHOULD NOT POST YOUR PROFILE OR CONTACT INFO HERE.

As the instructions state and Bill recently suggested, the Job Message Board is a great place to clarify general project requirements. Many of the buyers on oDesk are as new as you are, and they don’t always know what to ask for. (Even experienced buyers will occasionally leave something out; I accidentally forgot a pretty major piece of information on a recent posting.)

If there’s something confusing or overly ambiguous about a job description, the Job Message Board is a great place to politely request clarification.

By asking good questions, you show that you’re capable of thinking through the specifics of a job, and also do the buyer a favor by helping them spend their money wisely. That’s what we call “adding value,” and if you consistently add value, you’ll stand out head-and-shoulders above the swarm of average providers.

 
 
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1.
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